Either party may terminate this Agreement or request a refund by providing written notice to the other party with acknowledgment receipt. Upon termination, we will notify and request that all contractors cease the production, sale, and distribution of new copies of your work. However, please note that we cannot control the actions or compliance of our contractors. Previews and excerpts of your work may remain accessible on the internet even after termination.

 

We shall not be held liable for copyright infringement or any other claims arising from the failure of a retailer or contractor to remove excerpts or previews of your work after termination, provided we have notified them of the requested change. Please be aware that you will still be responsible for the balance due, subject to the refund provisions outlined below.

 

If we terminate the Agreement with cause (due to your actions), prior to the commencement of any services or work, we will refund 100% of the purchase price, excluding an administrative fee of $300. "Cause" refers to abusive or uncivil behavior towards us or our contractors, formal or informal allegations or complaints made by third parties, breach of warranty, or failure to cure a breach of this Agreement within 10 days of written notice.

 

If we terminate the Agreement without cause (by your request) prior to the commencement of any services or work, we will refund 100% of the purchase price.

 

Commencement of a service or work occurs when you receive the Start of Work Service Notice from us, and no refund will be issued thereafter.

 

If, at any time, we terminate this Agreement due to non-compliance with our content guidelines or applicable laws, we reserve the right to refund 100% of the purchase price, less a Content Evaluation processing fee of $500.